The information we collect
When you place an order with us we will collect the following information:
- Your Name
- Postal Address
- Email Address
- Contact Phone Number (Optional)
- Purchase Information
What we do with this information
All the information we collect helps us to understand your needs and provide you with a better service. We use this information in the following ways:
- internal record keeping
- to improve our product range and services
- to keep you updated with our product range, new products, competitions and special offers which we think you will find of interest, by using the email address you have provided
All the information we collect via your order or through email correspondence with you is used to operate and improve the service we offer you and to personalise our service.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The site can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the unsubscribe link at the bottom of the email or by emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. If you would like a copy please email us at email@example.com
If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at the above addresses. We will promptly correct any incorrect information we have on file.